Call Center Operations Manager Jobs in Ohio
Our Call Center Operations Manager Jobs in Ohio offer a unique opportunity for professionals to thrive in a state known for its affordability and diverse lifestyles, with major cities providing vibrant economic and cultural experiences. As a call center operations manager, you will play a pivotal role in enhancing customer satisfaction and operational efficiency while enjoying the welcoming Midwestern community and the natural beauty that Ohio has to offer.
Why Work for IES Residential in Ohio?
Working for IES Residential in Ohio as a call center ops manager offers a unique opportunity to be part of a company with a strong commitment to employee development and community engagement. IESR's supportive culture, characterized by its family-oriented values and emphasis on safety, ensures that you will thrive in an environment that prioritizes both personal and professional growth.
Additionally, IESR's diverse service portfolio and national reach allow you to contribute to meaningful projects while fostering exceptional customer relationships. By joining IESR, you become part of a legacy dedicated to building a better world, making a positive impact on both customers and communities.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
Why working as a call center operations manager in Ohio can be great.
Working as a call center ops manager in Ohio can be a rewarding experience, offering a blend of professional growth and a vibrant lifestyle. The state's diverse cities, like Columbus and Akron, provide ample opportunities for relaxation and recreation outside of work. From exploring the Columbus Zoo & Aquarium to enjoying live music at local venues, there's no shortage of activities to unwind after a busy day managing operations.
With a rich cultural scene and access to beautiful natural landscapes, Ohio truly enhances the work-life balance for a call center operations manager.
Frequently Asked Questions
Is there a demand for call center operations managers in Ohio?
Yes, there is a demand for call center operations managers in Ohio. The state's growing customer service industry and increasing reliance on remote operations contribute to the need for skilled professionals in this role.
How do I become a call center ops manager in Ohio?
To become a call center operations manager in Ohio, you typically need a bachelor's degree in business administration or a related field, along with at least five years of relevant experience in call center management. Strong leadership, communication skills, and a solid understanding of call center technologies are essential for success in this role.
How long does it take to become a call center operations manager in OH?
Becoming a call center operations manager in Ohio typically requires a bachelor's degree and at least five years of relevant experience in the field. With the right qualifications and skills, individuals can expect to reach this managerial position within a few years of gaining experience in lower-level roles.
Is being a call center ops manager in Ohio a good job?
Being a call center ops manager in Ohio can be a good job due to the state's affordability and low cost of living, allowing for a comfortable lifestyle. Additionally, Ohio's diverse urban and rural environments offer a range of cultural and recreational opportunities, making it an attractive place to live and work.
Explore this Job in Neighboring Cities and Other States
Discover call center ops manager carreer opportunies in these neighboring OH cities.
