
Customer Service Technician Jobs in Ohio
Our Customer Service Technician Jobs in Ohio offer a unique opportunity for individuals looking to blend technical expertise with outstanding customer service skills. As a customer service technician at IES Residential, you'll engage with customers through various channels, addressing technical issues and ensuring satisfaction in a state known for its affordability and welcoming communities.
Working in Ohio allows you to thrive in a dynamic environment while enjoying the benefits of a diverse lifestyle, from vibrant urban centers to charming rural areas. With access to natural beauty and a strong sense of community, your role as a customer service technician will not only enhance your career but also enrich your personal life in this exceptional state.
Why Work for IES Residential in Ohio?
Working for IES Residential in Ohio as a customer service technician offers you the chance to join a company with over 50 years of experience, where your role is vital in delivering exceptional service to local customers. With IESR's strong commitment to safety, employee development, and a vibrant family-like culture, you will find a supportive environment that encourages your growth and success.
Additionally, IESR's dedication to community engagement means you'll be part of a team that values giving back, fostering inclusivity, and making a positive impact in Ohio. As you contribute to IESR's legacy of quality and customer satisfaction, you'll also benefit from comprehensive training programs designed to enhance your skills and advance your career.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path

Why working as a customer service technician in Ohio can be great.
Working as a customer service technician in Ohio offers a rewarding experience, not only through career growth but also by immersing oneself in a vibrant community. The state is rich in family-friendly attractions and outdoor adventures, from the Columbus Zoo & Aquarium to the scenic trails of the Short North Arts District.
Beyond work, employees can enjoy diverse activities, such as live music at local venues in Akron or sports events featuring the Ohio State Buckeyes. This balance between a fulfilling job and an active lifestyle makes Ohio an appealing place for customer service professionals.
Frequently Asked Questions
Is there a demand for customer service technicians in Ohio?
Yes, there is a growing demand for customer service technicians in Ohio, driven by the increasing need for support in various industries, including retail, healthcare, and technology. This demand is expected to continue as businesses prioritize customer satisfaction and service quality.
How do I become a customer service technician in Ohio?
To become a customer service technician in Ohio, obtain a high school diploma or equivalent, and consider pursuing an associate's degree or technical certification. Develop strong technical skills, experience with tools, and excellent communication abilities to effectively assist customers.
How long does it take to become a customer service technician in OH?
Becoming a customer service technician in Ohio typically takes about 1 to 2 years, depending on whether you pursue an associate's degree or technical certification. Candidates must have a high school diploma, experience with tools, and strong customer service skills.
Is being a customer service technician in Ohio a good job?
Being a customer service technician in Ohio is a good job due to the state's affordability, vibrant urban and rural lifestyles, and strong community spirit. The combination of low living costs and diverse opportunities makes it an attractive option for those seeking a fulfilling career.
Explore this Job in Neighboring Cities and Other States
Discover customer service technician carreer opportunies in these neighboring OH cities.