
It Help Desk Technician Jobs in Ohio
Our IT Help Desk Technician jobs in Ohio offer an exciting opportunity for individuals looking to support a diverse range of technical needs within a dynamic environment. With a cost of living significantly lower than the national average, including affordable housing and utilities, Ohio provides a comfortable backdrop for IT professionals to thrive while working with IES Residential.
As an IT Help Desk Technician, you will play a vital role in ensuring the smooth operation of computer systems and providing exceptional customer support. This position requires strong technical skills and effective communication, allowing you to troubleshoot and resolve issues efficiently while contributing to the overall mission of IES Residential in the electrical, HVAC, solar, cable installation, and plumbing sectors.
Why Work for IES Residential in Ohio?
Working for IES Residential in Ohio as an IT help desk technician offers an exceptional opportunity to join a company with over 50 years of experience and a strong commitment to employee development. IESR's supportive work environment, coupled with its emphasis on training and career advancement, ensures that you will thrive in your role while contributing to the company's mission of providing top-notch electrical, HVAC, and plumbing services.
In addition to professional growth, IESR values community engagement and inclusivity, making it a great place to work. You’ll be part of a family-oriented culture that embraces diversity and encourages collaboration, all while supporting local charitable causes and promoting a positive impact in the communities they serve.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path

Why working as an IT help desk technician in Ohio can be great.
Working as an IT help desk tech in Ohio offers the perfect blend of career opportunity and quality of life, thanks to the state's affordability, diverse urban and rural environments, and a welcoming community spirit that fosters both professional and personal growth.
With major cities like Columbus and Cleveland providing vibrant job markets and smaller towns offering a charming atmosphere, Ohio is an ideal place to thrive in the tech industry while enjoying the great outdoors and a strong sense of community.
Frequently Asked Questions
Is there a demand for IT help desk technicians in Ohio?
Yes, there is a growing demand for IT help desk technicians in Ohio, driven by the increasing reliance on technology across various industries. Many companies seek skilled professionals to support their IT infrastructure, troubleshoot issues, and enhance user experience.
How do I become an IT help desk tech in Ohio?
To become an IT help desk tech in Ohio, obtain a Bachelor's or Associate's degree in IT or a related field and gain experience in customer support or technical roles. Develop strong problem-solving skills, familiarity with help desk systems, and a commitment to excellent customer service.
How long does it take to become an IT help desk technician in OH?
Becoming an IT help desk technician in Ohio typically takes 1 to 2 years, depending on your educational background and experience. A relevant degree or certification can accelerate the process, while hands-on experience in customer support is essential.
Is being an IT help desk tech in Ohio a good job?
Being an IT help desk tech in Ohio is a good job due to the state's affordability and diverse lifestyle options, which enhance work-life balance. Additionally, the friendly community and vibrant cities offer ample opportunities for professional growth and personal fulfillment.
Explore this Job in Neighboring Cities and Other States
Discover IT help desk tech carreer opportunies in these neighboring OH cities.