Call Center Operations Manager Jobs in Oklahoma
Our Call Center Operations Manager Jobs in Oklahoma offer a dynamic opportunity for individuals looking to lead and enhance the performance of call center teams, with a focus on customer satisfaction and operational efficiency. As a call center operations manager at IES, you will play a pivotal role in shaping the customer experience while enjoying the diverse outdoor and cultural activities that Oklahoma City has to offer, from exploring parks like Scissortail Park to engaging with the vibrant community spirit through local events and historical landmarks.
Why Work for IES Residential in Oklahoma?
Working for IES Residential in Oklahoma as a Call Center Ops Manager offers the unique opportunity to be part of a company with over 50 years of experience, where your role directly contributes to its commitment to exceptional customer service. IESR’s strong culture of family, safety, and continuous training ensures that you will thrive in a supportive environment that values your professional growth and encourages community engagement.
In this position, you’ll be able to leverage IESR’s national reach while making a local impact, fostering strong relationships with both employees and customers. By joining IESR, you’ll not only advance your career but also play a vital role in building a better world through the company's dedication to social responsibility and community support.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
Why working as a call center operations manager in Oklahoma can be great.
Working as a call center ops manager in Oklahoma offers the advantage of a low cost of living, making it an attractive location for both professionals and their families. With housing and everyday expenses significantly lower than the national average, it's an ideal environment for those looking to grow their careers without breaking the bank.
Frequently Asked Questions
Is there a demand for call center operations managers in Oklahoma?
Yes, there is a demand for call center operations managers in Oklahoma. The state's growing business sector and emphasis on customer service drive the need for skilled professionals to oversee call center operations.
How do I become a call center ops manager in Oklahoma?
To become a call center operations manager in Oklahoma, you typically need a bachelor's degree in business administration or a related field, along with at least five years of relevant experience in call center management. Strong leadership, communication skills, and proficiency in call center technologies are essential for success in this role.
How long does it take to become a call center operations manager in OK?
Becoming a call center operations manager in Oklahoma typically requires a bachelor’s degree in a relevant field and at least five years of proven experience in a similar role. With strong leadership skills and a comprehensive understanding of call center processes, individuals can expect to be well-prepared for this position within a few years of gaining the necessary experience and qualifications.
Is being a call center ops manager in Oklahoma a good job?
Being a call center ops manager in Oklahoma can be a rewarding job due to the state's low cost of living and vibrant community atmosphere. The rich cultural heritage and natural beauty of Oklahoma also provide an appealing backdrop for both professional and personal life.
Explore this Job in Neighboring Cities and Other States
Discover call center ops manager carreer opportunies in these neighboring OK cities.
