Call Center Operations Manager Jobs in South Carolina
Our Call Center Operations Manager Jobs in South Carolina offer an exciting opportunity for skilled professionals to lead teams in a dynamic environment, ensuring operational efficiency and exceptional customer service. With a cost of living that is 5-6% lower than the national average, South Carolina provides an attractive backdrop for a call center operations manager, featuring affordable housing options and diverse urban and rural communities.
Why Work for IES Residential in South Carolina?
Working as a Call Center Ops Manager at IES Residential in South Carolina offers a unique opportunity to be part of a company with a rich legacy and a commitment to excellence. IESR's focus on employee development, community engagement, and a supportive, family-oriented culture ensures that you will thrive in your role while contributing to the company’s mission of delivering world-class service.
In addition to competitive compensation and comprehensive benefits, IESR values its employees through ongoing training and a vibrant work environment. By joining IESR, you become part of a dedicated team that prioritizes safety, customer satisfaction, and community support, making it an ideal place to grow your career in call center operations.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
Why working as a call center operations manager in South Carolina can be great.
Working as a call center ops manager in South Carolina offers the unique opportunity to thrive in a state renowned for its blend of historic charm and modern amenities, all while enjoying a lower cost of living that enhances work-life balance. The relaxed lifestyle, rich cultural heritage, and strong sense of community make it an ideal environment for both personal and professional growth.
Frequently Asked Questions
Is there a demand for call center operations managers in South Carolina?
Yes, there is a demand for call center operations managers in South Carolina due to the growth of the customer service industry and the need for skilled leadership in managing call center teams and improving operational efficiency.
How do I become a call center ops manager in South Carolina?
To become a call center operations manager in South Carolina, you typically need a bachelor's degree in business administration or a related field, along with at least five years of relevant experience. Strong leadership, communication, and problem-solving skills are essential, as well as proficiency in call center technologies and software. Additionally, you should be knowledgeable about industry regulations and have experience in training program development to effectively manage a call center team.
How long does it take to become a call center operations manager in SC?
To become a call center operations manager in South Carolina, it typically takes around five to seven years of relevant experience, including roles in customer service or management. A bachelor's degree in business administration or a related field is often required, along with strong leadership and communication skills. Additionally, gaining familiarity with call center technologies and compliance standards will enhance your qualifications for this position.
Is being a call center ops manager in South Carolina a good job?
Being a call center ops manager in South Carolina can be a good job due to the state's low cost of living, which allows for greater financial stability. The diverse environments and rich cultural heritage provide a pleasant lifestyle, making it an attractive place to live and work. Additionally, the mild climate and southern hospitality contribute to a positive work-life balance, enhancing overall job satisfaction.
Explore this Job in Neighboring Cities and Other States
Discover call center ops manager carreer opportunies in these neighboring SC cities.
