
Customer Service Manager Jobs in Tennessee
Our Customer Service Manager Jobs in Tennessee offer an exciting opportunity for individuals looking to lead a dedicated team in delivering exceptional service within the electrical, HVAC, solar, cable installation, and plumbing sectors. At IES Residential, the customer service manager plays a crucial role in enhancing customer satisfaction and loyalty while fostering strong client relationships.
Living in Tennessee provides a vibrant backdrop for work-life balance, with a plethora of outdoor activities and cultural events to enjoy after hours. From the breathtaking Great Smoky Mountains to the lively music scene in Nashville, the state offers a rich tapestry of experiences that complement the rewarding career of a customer service manager.
Why Work for IES Residential in Tennessee?
Working for IES Residential in Tennessee as a Customer Service Manager means joining a company that prioritizes exceptional customer experiences and values employee growth through comprehensive training programs. With IESR's commitment to community support and a family-oriented culture, you’ll be part of a team that makes a positive impact both locally and within the organization.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path

Why working as a customer service manager in Tennessee can be great.
Working as a customer service manager in Tennessee offers the advantage of a lower cost of living, with housing and utility expenses significantly below the national average. This affordability, combined with the state's vibrant cities like Nashville and Memphis, creates an appealing environment for both personal and professional growth.
Frequently Asked Questions
Is there a demand for customer service managers in Tennessee?
Yes, there is a growing demand for customer service managers in Tennessee due to the increasing focus on customer experience across various industries. Companies are seeking skilled professionals to enhance service quality and improve customer satisfaction.
How do I become a customer service manager in Tennessee?
To become a customer service manager in Tennessee, you typically need at least five years of proven experience in a customer service role, along with a bachelor's degree in business administration or a related field. Developing strong leadership, communication, and problem-solving skills is essential, as well as proficiency in customer service software and Microsoft Office. Staying updated on industry trends and demonstrating a commitment to customer satisfaction will enhance your qualifications for this position.
How long does it take to become a customer service manager in TN?
Becoming a customer service manager in Tennessee typically requires a minimum of five years of proven experience in a customer service role, along with a bachelor's degree in business administration or a related field. In addition to the educational and experience requirements, candidates must demonstrate strong leadership, communication, and problem-solving skills. Overall, aspiring managers should expect to invest several years in building relevant experience and skills before qualifying for this position.
Is being a customer service manager in Tennessee a good job?
Being a customer service manager in Tennessee can be a rewarding job due to the state's low cost of living and absence of state income tax, which enhances overall financial well-being. The vibrant cultural scene, particularly in Nashville, offers a dynamic work environment and opportunities for networking within various industries. Additionally, Tennessee's strong economy and job market provide stability and growth potential for professionals in customer service management.
Explore this Job in Neighboring Cities and Other States
Discover customer service manager carreer opportunies in these neighboring TN cities.